Contact Us
Need help? Email or live chat is the fastest way to reach us. We're a small team, and there isn't always someone available to pick up the phone. If you leave us a voicemail we'll get back to you as soon as possible.
Customer Service
Hours: 9am-5pm MT, Mon-Fri (excl. holidays)
Toll-free: 1-855-949-7653
Direct*: 403-204-0907
Email: customerservice@yoursole.com
*Canadian number. Long distance or international charges may apply.
Mailing Address
SOLE
#141-10760 25th Street NE
Calgary, AB, T3N 0A1
Frequently Asked Questions
Find the answers to our customers' most common questions.
footbeds
Whats the difference between Active and Performance? Why are there no wide insoles with a met pad? Why are there no half sizes? More footbeds Questionsfootwear
How long will it take for my footwear to mold? How do I wash & care for my sole custom footwear? Where is your footwear made? More footwear Questionsshipping
Can I track my shipment? How does free shipping work? How much does shipping cost? More shipping Questions
136,715,845
corks collected
8,097
cork trees planted