This website is operated by Edge Marketing Corp (Canada), Edge Marketing Sales, Inc (USA) doing business as SOLE. Throughout the site, the terms "we", "us" and "our" refer to SOLE. SOLE offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read our Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
What information does SOLE collect?
We keep a record of your e-mail address when you sign up for our e-mail list. You can opt-out of this list at any time after signing up for it, and then your e-mail address is removed from our records.
If you create a Your SOLE Account, or are a customer who has placed an order at our web site, we store your shipping and billing addresses, name, email, and phone number.
Does SOLE record server logs?
Yes. When you visit our websites, we may record your IP address (to direct you to the correct web store for your country), browser type (to optimize your web viewing), your web request (for optimizing your experience with the most relevant information), as well as the time of your interaction with our website.
Does SOLE keep emails that I send to you?
Yes, we store a record of your communications with us in our customer database. That way we can respond to your requests, attend to your inquiries and provide better service. We may use your e-mail address to communicate with you.
Does SOLE link to sites outside of SOLE's control?
If a customer sends in a testimonial or answers a SOLE survey, does SOLE use the response anywhere?
Sometimes, yes. We reserve the right to reproduce, in printed marketing materials, the web or email campaigns, any testimonials, survey responses, comments to SOLE Facebook postings, or tweets directed at SOLE.
Will you share my information with anyone?
We don't share any customer information with anyone, other than our own subsidiaries. For example, we may share information with our companies that are based in other countries: Edge Marketing Corp., Edge Marketing Sales Inc., SOLE UK Ltd. and ReCORK.ORG.
Is my information secure with SOLE?
We do not allow any unauthorized use, access, alteration or disclosure of information and we take appropriate measures to protect against this. Our encryption and security measures are reviewed quarterly by Security Metrics to make sure they are sufficiently robust. Personal information is processed on our servers in Canada.
Can I access and update my personal contact information?
Yes, you can access your information in the Your Information section of Your SOLE Account.
Text message alerts
Text messages will only be sent regarding updates to your order. We will never ask for payment details or personal information via text. You can opt out of this at any time by going to your account.