If you're not used to having arch support under your feet, it can take a little time to adjust to the new support. This can cause temporary mild discomfort, especially if you have lower arches or flat feet. We suggest wearing your insoles for a few hours a day to begin with to adjust to the sensation of support and to give your footbeds time to mold to your feet. If you experience significant discomfort or pain, heat mold your footbeds may help the footbeds conform more quickly. You can repeat the heat molding process up to five times to fine-tune the fit.

Soft cushioning alone isn’t always enough for long-term comfort. A cushioned footbed is most effective when it also includes proper structural support, which helps reduce strain on the foot.* A pure soft foam insole may feel good at first, but it may not provide the structure needed to help manage load during long periods of standing or activity.

No. Most shoes will have removable factory insole which you should take out before adding your SOLE footbed. If your shoe's factory insole is glued in you have two options: ripping it out despite the glue, which is usually perfectly fine, or using a Thin SOLE footbed on top of the factory insole.

In most cases, yes. 'Footbed' and 'insole' are often used interchangeably. In a small minority of instances you may also hear or see us referring to the 'footbed' of a sandal. This is not a removable insole, but the 'bed' of the sandal where your feet sit.

No. You can place the footbeds in your footwear without heating them and they will adjust to your feet over time, usually a few days. Heating the footbeds simply speeds up the customization process can speed up the customization process by helping them conform more quickly.**

Yes. You can re-mold your footbeds up to 5 times without affecting the quality. See Our footbed fitting instructions.